Delivery And Return

 

Delivery and Return Policy

Jose Bermel strives to ensure the highest level of customer satisfaction. Please read the following delivery and return conditions carefully to ensure your complete satisfaction with your shopping experience.

Delivery Conditions

• Jose Bermel offers free shipping via Yurtiçi Kargo for all orders within Turkey.
• Orders are usually processed and shipped within 2-5 business days through Yurtiçi Kargo with free shipping.
• You will receive a shipment confirmation email with your tracking number once your order has been dispatched.
• Delivery times may vary depending on your location and the service area of Yurtiçi Kargo.

Return Conditions

• Returns must be made at the expense of the buyer and must be accompanied by the original packaging of the products.
• Returned products must be unused and in their original packaging.
• Returns must be made within 14 days of the delivery date.
• Please contact our customer service for assistance with initiating a return or for further information.